FREQUENTLY asked questions
- Where can I buy Torani questions
- Product-related questions
- What type of sugar do you use in your flavored syrups?
- What is the primary sweetener in your sugar free syrups?
- Do Torani Flavored Syrups contain any allergens?
- Why does my milk sometimes curdle when adding some fruit flavored syrups?
- Shelf life and storage questions
- What’s the shelf life of glass and plastic-bottled syrups?
- What’s the shelf life of your Sauces, Frozen Coffee Blends and Puree Blends?
- Do Torani syrups and sauces need to be refrigerated? How do I store them?
- How long are your syrups good for once they’ve been opened?
- How long are your sauces good once they’ve been opened?
- Religious certification questions
- Questions about your order
- Recipe questions
- Pump questions
- How many ounces does the Torani Syrup pump dispense per pump?
- How many ounces does the Torani Sauce pump dispense per pump?
- How many ounces does the Torani Puree Blends & Coffee Blends pump dispense per pump?
- Sustainability Questions
Where can I buy Torani Flavored Syrups?
To find a store near you, check out our store locator. Flavor assortments may vary by store, so you may want to call ahead. And if you can’t find the flavor you are looking for, try the Torani online store right here.
What type of sugar do you use in your flavored syrups?
Pure Cane Sugar
What is the primary sweetener in your sugar free syrups?
Torani Sugar Free Syrups are Sweetened with Splenda™
Do Torani Flavored Syrups contain any allergens?
None of the “Big 8” allergens (peanuts, tree nuts, dairy, fish, shellfish, soy, eggs, wheat) are used as ingredients. However, some natural flavors may contain natural compounds that are derived from sources that contain allergens.
View the list to see the allergens that may be associated with various flavors.
Why does my milk sometimes curdle when adding some fruit flavored syrups?
Torani’s fruit flavored syrups contain similar acids as those found in real fruit, which can cause milk to curdle. While this may not look great, it is a natural occurrence and does not affect the flavor. A popular technique in coffeehouses is to add Torani Syrup to the coffee first, and then pour the milk. The coffee dilutes the acidity of the syrup so the milk can remain creamy good. Don’t have time for a chemistry lesson? Then try one of Torani’s Dairy Friendly Fruit flavors like Orange, Red Raspberry, Sugar Free Red Raspberry, or Blue Raspberry in your milk based drinks. We’ve reduced the acidity for you, so you can just pour and mix however you’d like.
What’s the shelf life of glass and plastic-bottled syrups?
The shelf life of our regular syrup in glass bottles is three years from the date of manufacture. The shelf life of sugar free products is two years from that date. And, for any Torani Syrups in plastic (PET) bottles, the shelf life is two years.
What’s the shelf life of your Sauces, Frozen Coffee Blends and Puree Blends?
For sauces and Frozen Coffee Blends, the recommended shelf life is one year from the date of manufacture. For Puree Blends, the recommended shelf life is two years from the manufacture date.
Do Torani syrups and sauces need to be refrigerated? How do I store them?
Torani Flavored Syrups and Sauces do not need to be refrigerated. They should be stored between 35°F and 85°F.
Torani products that need refrigeration after opening are Real Fruit Smoothie Mix and Real Cream.
How long are your syrups good for once they’ve been opened?
This highly depends on how the bottles are stored. Many variables, such as temperature, sunlight, and air contact can affect color, flavor, aroma, and overall quality. Keep this in mind: our syrups are made to last a long time even after they’re opened.
How long are your sauces good once they’ve been opened?
You can keep an open container for six weeks. After that, the product quality may begin to decline.
Are your products Kosher?
Yes. The only Torani Syrup flavor that is not currently Kosher certified is Grape.
Are Torani products Halal certified?
Many are. Here’s the current list of Torani’s Halal certified products:
Flavored Syrups: Butterscotch, Caramel, Chocolate Macadamia Nut, Chocolate Milano, Coffee, Crème De Menthe, English Toffee, French Vanilla, Maple, Strawberry, Tiramisu, Vanilla
Sauces: Caramel , Chocolate, White Chocolate
Blended: Strawberry Puree Blend, Strawberry Real Fruit Smoothie Mix
Who can I call if I have a problem with my online order from the Torani.com?
If you ordered through the Torani website, please contact: customerservice@WorldPantry.com, or call 866-972-6879 (Toll Free)
How do I search for a recipe?
Click on any of the links that say “Recipes”. On the homepage, find “Recipes” on the top navigation bar, on the Recipes grid, or type “recipes” in the search box.
How many ounces does the Torani Syrup pump dispense per pump?
The syrup pump that Torani sells dispenses about a ¼ fluid ounce per pump.
How many ounces does the Torani Sauce pump dispense per pump?
The 64 ounce bottle pump dispenses about a ½ fluid ounce per pump.
How many ounces does the Torani Puree Blends & Coffee Blends pump dispense per pump?
About 1 fluid ounce per pump
Are Torani bottles and packaging recyclable?
Yes! All Torani bottles are recyclable. That goes for glass, PET, and anything else. Glass is highly recyclable and PET is the #1 easiest plastic to recycle. Plus, we’re kind of fanatical about being a friend to the environment, so we’re always seeking out packaging materials that incorporate recycled content. And we’re constantly on the lookout for supplier partners that share our commitment to sustainable operations.
It’s always a good idea to check with your local city waste service for local guidelines if you have questions about how to recycle our products – or anyone’s products.