Torani's Messaging Terms & Conditions

Last updated:  September 2026 

The following terms and conditions govern the use of Torani’s (“Torani,” “We,” “Us,” “Our”) Messaging System (“Messaging Terms and Conditions”).  Please read these Messaging Terms and Conditions before accessing or using our Messaging system.  By signing up for or using our Messaging system, each user (“You,” or “Your”) agrees to receive recurring SMS/text messages from and on behalf of Torani through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list.  Text messages may be sent using an automatic telephone dialing system or other technology.  Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.).  Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.

Message frequency will vary. Torani reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Torani also reserves the right to change the shortcode or phone number from which messages are sent and we will notify you when we do so.

Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. Torani, its service providers including Attentive, and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

By signing up to receive text messages, you represent that you are 18 years of age or older and understand and agree to the terms set forth in these Messaging Terms & Conditions and our Privacy Policy as well as Attentive’s Mobile Message Service Terms and Conditions and Privacy Policy. You further represent that you are the subscriber of the cellular service at the mobile number provided or that you are authorized by the subscriber to sign-up for texts. 

Cancellation

Text the keyword STOP, END, QUIT, CANCEL, UNSUBSCRIBE, OPT OUT, or REVOKE to Attentive’s shortcode, i.e., the number from which you receive messages from Torani, to cancel.   You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. You waive any rights to bring claims for unauthorized or undesired text messages by failing to opt-out immediately. If you have subscribed to other mobile message programs hosted by Attentive and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.  For service support or assistance, text HELP to Attentive’s shortcode to receive customer care contact information for messaging support.

Customer Care

If you are experiencing any problems, please visit https://support.attentive.com/help and submit the form with details about your problem or your request for support, or reach out to support@attentive.com.  

Dispute Resolution

For any disputes or claims relating in any way to Your use of the Messaging Terms and Conditions, please see our Terms and Conditions of Use, which are expressly incorporated by reference.

Modification

We may modify these Messaging Terms and Conditions, including the Torani Privacy Policy, at any time and although We will generally try to provide at least 30 days’ advance notice of the effective date of any material modification, if We do not provide advance notice, the modification will take effect when We post the change on the Website. Accordingly, We urge You to check back frequently so that You are aware of the terms and conditions that apply to You.

Limitation of Liability

To the fullest extent permissible pursuant to applicable law, Torani is not responsible and will not be liable for any damages of any nature, including without limitation any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney's fees.

Your Mobile Telephone Number; Indemnity

You represent that you are the account holder for the mobile telephone number(s) that you provide.  You are responsible for notifying Torani immediately if you change your mobile telephone number.  You may notify Torani of a number change by contacting us at dpo@torani.com.

You agree to indemnify Torani in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Torani if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act. 

Severability

If any term of these Messaging Terms and Conditions is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the party seeking such compensation.

Contact

This message program is a service of Torani, 2000 Marina Boulevard, San Leandro, CA 94577.