Working from home, wearing masks, physical distancing…This has all become the norm for most Americans. It’s safe to say that 2020 hasn’t been what any of us expected. Everyone is processing COVID differently, which makes it challenging for businesses to feel they can truly understand their customers. Who is extremely concerned about COVID? Is it too soon for light hearted humor in messaging? Do your customers believe a second wave is coming and if so how should businesses respond?

All this and more is discussed in this week’s What’s Brewin’ Update. Check it out by clicking the button below.

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